Mining Field Service Supervisor | Company Car

Buffalo Tungsten Inc.; Heatherbrae; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Company Car

Salary sacrifice options

Paid Parental Leave

Flexible working options

Employee Assistance Program

Employee referral programs

Company Performance Bonus

Recognition and reward programs

Job summary

Sandvik Mining in Heatherbrae, NSW is seeking a Field Service Supervisor to lead a team of field service technicians across underground equipment, delivering best-in-class service and profitable operations. The role requires a mechanical trade qualification and at least five years post-trade experience, with travel to NSW and QLD sites.

You will supervise planning, development and training of field staff, manage warranty claims, coordinate resources, and liaise with multiple business lines to

Qualifications

• This role requires proven supervisory experience within a mechanical workshop and/or field service environment.
• A recognised mechanical trade qualification is required, with a minimum of five years post-trade experience.
• A Certificate IV or Diploma in Business (Front Line Management) will be highly regarded.
• Strong commitment to EHS leadership and effective communication to manage teams and meet customer expectations.

Responsibilities

• Plan and optimise labour and resources for field service operations.
• Supervise and direct the field service team daily.
• Coordinate field service technicians across projects and sites.
• Process and respond to warranty claims in a timely manner.
• Develop and train field service personnel.
• Communicate with internal lines to provide consistent service to customers in the region.
• Liaise with customers and perform site visits as required.
• Manage field service jobs in the computer maintenance system (CMMS).
• Participate in project-based work as needed.

Skills

Supervisory experience

Field service experience

Communication skills

Willingness to travel

Education

Mechanical trade qualification

Certificate IV or Diploma in Business

Job description

Sandvik Mining in Heatherbrae, NSW is seeking a Field Service Supervisor to lead a team of field service technicians across underground equipment, delivering best-in-class service and profitable operations. The role requires a mechanical trade qualification and at least five years post-trade experience, with travel to NSW and QLD sites.

You will supervise planning, development and training of field staff, manage warranty claims, coordinate resources, and liaise with multiple business lines to