Field Service Supervisor | Mining Ops Leader with Flexible Hours

Live North West QLD; Mount Isa City; Hybrid; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive remuneration package

Salary sacrifice options

Paid Parental Leave

Flexible working options

Employee Assistance Program

Employee referral programs

Performance-based bonus incentives

Job summary

Sandvik is seeking an experienced Field Service Supervisor based in Mt Isa to lead the Field Service team, ensuring safe, efficient and high-quality service delivery in a fast-paced mining environment.

You will coordinate field personnel, manage workflow and resources, and drive continuous improvement to enhance operational performance and customer outcomes, while collaborating with Engineering, Sales, Logistics and Product Support.

Qualifications

• Trade qualification or related technical qualification.
• Experience in service operations within mining, heavy industry, construction equipment, or a related field.
• Demonstrated leadership experience, including coaching, mentoring, and performance management.
• Strong customer relationship management and stakeholder engagement skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and time management capabilities with the ability to manage competing priorities.
• Experience using Microsoft Office applications, particularly Excel and Project.
• Leadership or management qualifications and exposure to Maximo or similar ERP systems will be highly regarded.

Responsibilities

• Lead and supervise day-to-day field service operations, ensuring safety, quality, productivity, and customer service standards are consistently achieved.

Skills

Leadership

Stakeholder engagement

Safety culture

Customer relationship management

Communication skills

Time management

Education

Trade qualification

Tools

Maximo ERP

Microsoft Excel

Microsoft Project

Job description

Sandvik is seeking an experienced Field Service Supervisor based in Mt Isa to lead the Field Service team, ensuring safe, efficient and high-quality service delivery in a fast-paced mining environment.

You will coordinate field personnel, manage workflow and resources, and drive continuous improvement to enhance operational performance and customer outcomes, while collaborating with Engineering, Sales, Logistics and Product Support.