Equipment Hire & Scheduling Coordinator

OPT Hire; Melbourne; Presencial; AUD 60.000 - 90.000; Jornada completa

Descripción de la vacante

OPT HIRE is seeking a Hire Controller Administrator to join our Thomastown branch. The role supports customer service needs across hires, deliveries and pickups, transfers, repairs and breakdowns.

You’ll respond to queries, help customers choose hire solutions, coordinate stock availability and delivery/collection, and maintain accurate hire records while aiding the Branch Manager with admin tasks. A collaborative, detail‑oriented team player will thrive.

Formación

• They must have experience in a hire branch is highly desirable but not essential.
• Demonstrates high attention to detail and accuracy in records.
• Excellent communication skills – both verbal and written.
• Strong time management and ability to handle multiple deadlines.
• Organised, proactive, and a collaborative team member.

Responsabilidades

• Respond to customer queries in person, by phone and email.
• Assist customers in selecting hire solutions for equipment and site needs.
• Organise scheduling and availability of stocks for hire and delivery/collection.
• Maintain accurate records of hire transactions, agreements and customer data.
• Coordinate cost-effective transport movements including delivery/pick up and breakdowns.
• Approve end of month invoices.
• Support the Branch Manager with ad hoc administration duties.

Conocimientos

Customer service

Attention to detail

Time management

Communication skills

Team player

Organised

Descripción del empleo

OPT HIRE is seeking a Hire Controller Administrator to join our Thomastown branch. The role supports customer service needs across hires, deliveries and pickups, transfers, repairs and breakdowns.

You’ll respond to queries, help customers choose hire solutions, coordinate stock availability and delivery/collection, and maintain accurate hire records while aiding the Branch Manager with admin tasks. A collaborative, detail‑oriented team player will thrive.