Enterprise Solutions Engineer — Presales & Architecture

Candidate

Sydney

Hybrid

AUD 150,000 - 210,000

Full time

7 days ago
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Job summary

Cloudflare is seeking a Customer Engineer in Sydney to bridge technical strategy and business value for enterprise clients. You’ll guide pre-sales validation, onboarding architecture, and lifecycle expansion as a quota-bearing technologist.

You will partner with account teams to drive adoption, design migration blueprints, and lead technical discussions. A strong architectural mindset and consultative skills are essential to succeed.

Qualifications

  • Experience in a customer-facing technical role with enterprise customers.
  • Strong architectural mindset for complex network/security architectures.
  • Excellent consultative and advisory skills translating tech into business outcomes.

Responsibilities

  • Lead technical validation and discovery with account teams; map customer infra to Cloudflare architectures.
  • Own onboarding guidance and structured migration plans; act as lead engineer for customer success journeys.
  • Drive quarterly business reviews to translate platform value into ROI for executives.
  • Maintain trusted advisory relationship across lifecycle; address deployment risks early and propose remediation.
  • Leverage AI/tools to automate routine CE workflows and improve efficiency.
  • Create technical resources and enablement materials for internal and customer teams.

Skills

Customer-facing role
Architectural mindset
Consultative skills
Commercial mindset
Communication
Technical breadth
Python

Education

Bachelor's or Master's in CS/Engineering

Tools

JavaScript
Bash
Lua
Go

Job description

Cloudflare is seeking a Customer Engineer in Sydney to bridge technical strategy and business value for enterprise clients. You’ll guide pre-sales validation, onboarding architecture, and lifecycle expansion as a quota-bearing technologist.

You will partner with account teams to drive adoption, design migration blueprints, and lead technical discussions. A strong architectural mindset and consultative skills are essential to succeed.

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