AI-Driven Presales Solutions Architect

ResumeXrays LLC

Sydney

Hybrid

AUD 140,000 - 190,000

Full time

7 days ago

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Job summary

Cloudflare in Sydney, Australia is seeking a Customer Engineer to drive the technical go-to-market strategy for large enterprise clients. You will combine deep networking and security knowledge with business outcomes, guiding customers from pre-sales validation through onboarding and deployment.

You will own the technical health, design migration blueprints, and collaborate with account executives to expand relationships.

Qualifications

Experience in a customer-facing technical role (Solutions Engineering, Customer Engineering, or similar).
Ability to white-board and articulate complex enterprise network and security architectures.
Strong consultative/advisory skills to translate technical concepts to business outcomes.
Commercial experience in quota-carrying roles with SaaS metrics.
Excellent communication and stakeholder management.
Breadth in at least four technical areas listed in the job spec.

Responsibilities

Lead technical deep-dive discovery with Account Executives and map customer infra to Cloudflare architectures.
Own onboarding, migration blueprints, and guide engineering teams through configuration best practices.
Support expansion through QBRs and cross-sell opportunities based on product usage data.
Act as trusted advisor across the customer lifecycle, addressing deployment risks.
Leverage AI orchestration to automate routine CE tasks and free time for strategic work.
Partner with Enablement to develop SOPs, guides, and developer resources.