AI-Driven Presales Architect & Customer Advisor

WinsAbove; Sydney; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Cloudflare in Sydney seeks a Customer Engineer to bridge technical strategy and business value for enterprise clients. You will own onboarding, deployment architecture, and lifecycle expansion while collaborating with Account Executives and delivering tailored PoCs and demonstrations.

Role requires an architectural mindset, strong consultative skills, and a commercial focus to translate platform capabilities into measurable business outcomes. Travel may be involved.

Qualifications

• Experience in a customer-facing technical role with enterprise clients.
• Ability to white-board, design, and articulate complex enterprise network and security architectures.
• Strong communication skills for C-level and hands-on engineers.
• Track record in quota-carrying or revenue-aligned roles.
• Proficiency with RESTful/GraphQL APIs and cloud-native tooling.

Responsibilities

• Lead technical deep-dive discovery and map customer infrastructure to Cloudflare architectures.
• Own onboarding, deployment architecture, and expansion strategy with Account Executives.
• Guide technical health, risk, and renewal activities throughout the customer lifecycle.
• Design AI-enabled workflows to automate routine tasks and improve efficiency.
• Deliver technical presentations and architecture diagrams for PoCs and validations.

Skills

Architectural Mindset

Consultative & Advisory Skills

Commercial Mindset

Communication

Technical Breadth

Coding/Scripting

Developer Platform Fluency

AI Proficiency

Education

Bachelor's degree in Computer Science, Engineering, or related field

Tools

Terraform

Pulumi

CI/CD

Observability

Job description

Cloudflare in Sydney seeks a Customer Engineer to bridge technical strategy and business value for enterprise clients. You will own onboarding, deployment architecture, and lifecycle expansion while collaborating with Account Executives and delivering tailored PoCs and demonstrations.

Role requires an architectural mindset, strong consultative skills, and a commercial focus to translate platform capabilities into measurable business outcomes. Travel may be involved.