Enterprise SaaS Account Manager: Grow Key Accounts

Martian Logic (MyRecruitment+); Sydney; On-site; AUD 110,000 - 130,000; Full time

Benefits offered by this job

Personal and carer's leave (10 days)

Paid parental leave (2 weeks)

Shape the future of workplace tech

Job summary

Martian Logic is seeking a SaaS Account Manager to nurture relationships with enterprise clients and drive adoption of the HRIS platform. You will lead onboarding, identify upsell opportunities, and coordinate with product and support teams to ensure client success and retention.

Ideal candidates bring proven SaaS account management experience, strong relationship-building and negotiation skills, and the ability to map client needs to platform capabilities in a fast-paced growth environment.

Qualifications

• Proven experience in SaaS account management or similar client-facing roles.
• Strong relationship-building and negotiation skills.
• Ability to understand client business needs and map them to platform capabilities.
• Excellent communication and presentation skills.
• Experience working in fast-paced, growth-focused environments.

Responsibilities

• Manage a portfolio of enterprise SaaS accounts and develop strategic relationships with key stakeholders.
• Identify and pursue expansion opportunities within existing accounts.
• Ensure successful client on-boarding and ongoing product adoption.
• Collaborate with product and support teams to resolve client concerns and optimise their experience.
• Track and report on account performance metrics and revenue impact.

Skills

SaaS account management

Relationship-building

Negotiation

Communication skills

Presentation skills

Job description

Martian Logic is seeking a SaaS Account Manager to nurture relationships with enterprise clients and drive adoption of the HRIS platform. You will lead onboarding, identify upsell opportunities, and coordinate with product and support teams to ensure client success and retention.

Ideal candidates bring proven SaaS account management experience, strong relationship-building and negotiation skills, and the ability to map client needs to platform capabilities in a fast-paced growth environment.