Enterprise SaaS Account Executive: AI Retention Growth

Instant; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Instant is seeking an Account Executive to drive growth by bringing our AI-powered retention marketing suite to top ecommerce brands globally. You will own the full sales cycle—from outreach to close—craft strategic account plans, lead demos, and collaborate with Product, Marketing, and Customer Success to deliver onboarding and retention.

The role requires a proven track record in full-cycle SaaS sales, strong communication, and the ability to navigate multi-stakeholder deals across product and

Qualifications

• Proven success closing mid-market or enterprise SaaS deals.
• Track record of full-cycle selling - prospecting, discovery, demos, negotiation, and close.
• Strong communicator who can translate technical and product concepts into clear business value.
• Experience navigating multi-stakeholder deals across product, engineering, and leadership.
• Builder mindset - you're excited to shape GTM motions and systems in a fast-scaling org.
• Curiosity and hunger to master Instant's product deeply; you lead with insight.
• Comfort with ambiguous, high-growth environments where speed and precision matter.
• Bonus: Experience selling AI or retention marketing tools.

Responsibilities

• Own and run end-to-end sales cycles with precision - from first touch to signed contract
• Craft strategic account plans that identify whitespace, map stakeholders, and unlock expansion
• Lead compelling demos and discovery sessions, tailoring value to technical and business buyers
• Collaborate cross-functionally with Product, Marketing, and Customer Success to deliver seamless onboarding and retention
• Build ROI-driven business cases that connect Instant's capabilities to real outcomes
• Maintain pipeline accuracy and forecasting discipline across all active deals
• Use insights from customer conversations to influence product roadmap and GTM strategy
• Champion a repeatable, data-driven GTM motion as we scale from startups to enterprise

Skills

End-to-end sales

Storytelling

GTM strategy

Pipeline management

Cross-functional collaboration

Data-driven insights

Tools

Salesforce

Job description

Instant is seeking an Account Executive to drive growth by bringing our AI-powered retention marketing suite to top ecommerce brands globally. You will own the full sales cycle—from outreach to close—craft strategic account plans, lead demos, and collaborate with Product, Marketing, and Customer Success to deliver onboarding and retention.

The role requires a proven track record in full-cycle SaaS sales, strong communication, and the ability to navigate multi-stakeholder deals across product and