Enterprise Cyber Security Account Leader - Hybrid

Accenture Global; Melbourne; Hybrid; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Paid parental leave

Career development program

Local and international career机会

Job summary

CyberCX in Melbourne is seeking a Senior Account Manager to drive growth across key enterprise accounts. You will develop strategic account plans, identify new opportunities and build lasting customer partnerships, coordinating proposals and tender responses with internal specialists to position CyberCX as a trusted partner.

You will manage complex enterprise relationships, expand existing accounts and contribute to customer satisfaction, retention and long-term revenue growth through proactive

Qualifications

• Five+ years in account management or as a sales-focused account lead in IT/security.
• Proven track record of meeting revenue targets and KPIs.
• Experience managing complex enterprise accounts and long sales cycles.
• Strong relationship-building, influencing and negotiation skills.
• Experience winning new customers through cross-functional collaboration.
• Ability to prepare tailored proposals, pricing and tender responses.
• Proficient with CRM systems including Salesforce and Office suite.

Responsibilities

• Develop and manage strategic business plans across multiple key Enterprise customer accounts to achieve revenue, quota and account-growth targets.
• Build strong relationships with new and existing customers, developing a clear understanding of their objectives, needs, buying criteria and decision-making processes.
• Act as a primary point of contact between customers and CyberCX, ensuring a consistently high level of service.
• Identify and pursue new business, cross-selling, renewal and upselling opportunities.
• Position relevant CyberCX products, professional services and managed services against customers’ current and future requirements.
• Lead the development of sales proposals, tenders, bids, contracts, presentations and account management plans.
• Facilitate product demonstrations and technical discussions involving customers and CyberCX subject-matter experts.
• Negotiate pricing and volume discounts in line with CyberCX policies.
• Monitor account performance and maintain accurate sales forecasts, CRM records, reports and territory plans.
• Collaborate across CyberCX to strengthen customer engagement, knowledge-sharing and service delivery.

Skills

Account management

Business development

Relationship management

Negotiation

Proposal development

CRM Salesforce

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

CyberCX in Melbourne is seeking a Senior Account Manager to drive growth across key enterprise accounts. You will develop strategic account plans, identify new opportunities and build lasting customer partnerships, coordinating proposals and tender responses with internal specialists to position CyberCX as a trusted partner.

You will manage complex enterprise relationships, expand existing accounts and contribute to customer satisfaction, retention and long-term revenue growth through proactive