Dynamic Admin & Accounts Support Specialist

Petstock So Regional Pty Ltd; Melbourne; On-site; AUD 52,000 - 72,000; Full time

Job summary

Petstock So Regional Pty Ltd in Melbourne is seeking a highly organized Administration Officer to support day-to-day operations across administration, accounts, customer service, and sales coordination.

You will manage accounts receivable, supplier invoices, and debtor follow-up, while assisting with reporting, CRM updates, and customer communications. The role involves banking processes and maintaining a professional workplace.

Qualifications

• Experience in administration, accounts, customer service, or similar role.
• Strong attention to detail and excellent organizational skills.
• Outstanding written and verbal communication abilities.

Responsibilities

• Manage accounts receivable, invoicing, statement distribution, and debtor follow-up.
• Process supplier invoices and support accounts payable administration.
• Provide exceptional customer service via phone, email, and face-to-face interactions.
• Support the sales team with reporting, CRM updates, and customer communications.
• Assist with general office administration, filing, reporting, and banking processes.
• Contribute to a safe, organised, and professional workplace.

Skills

Administration

Accounts receivable

Customer service

Sales coordination

Attention to detail

Organizational skills

Multitasking

Communication skills

CRM updates

Tools

Microsoft Office

CRM software

Accounting software

Job description

Petstock So Regional Pty Ltd in Melbourne is seeking a highly organized Administration Officer to support day-to-day operations across administration, accounts, customer service, and sales coordination.

You will manage accounts receivable, supplier invoices, and debtor follow-up, while assisting with reporting, CRM updates, and customer communications. The role involves banking processes and maintaining a professional workplace.