Dynamic Admin & Accounts Coordinator

Petstock Group; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Petstock Group is seeking a highly organised Administration Officer to support day-to-day operations at our busy site in Melbourne. The role spans administration, accounts support, customer service, and sales coordination, offering variety across the business.

You will manage accounts receivable, assist with supplier invoices, provide service via multiple channels, and support reporting and CRM updates for the sales team. A proactive, team-focused approach is essential.

Qualifications

• Experience in administration, accounts, customer service, or similar roles.
• Strong attention to detail and excellent organisational skills.
• Outstanding written and verbal communication abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Intermediate computer skills and experience with business systems.

Responsibilities

• Manage accounts receivable, invoicing, statement distribution, and debtor follow-up.
• Process supplier invoices and support accounts payable administration.
• Provide exceptional customer service via phone, email, and face-to-face interactions.
• Support the sales team with reporting, CRM updates, and customer communications.
• Assist with general office administration, filing, reporting, and banking processes.

Skills

Administration

Accounts

Customer service

Sales coordination

Tools

CRM systems

Accounting software

Job description

Petstock Group is seeking a highly organised Administration Officer to support day-to-day operations at our busy site in Melbourne. The role spans administration, accounts support, customer service, and sales coordination, offering variety across the business.

You will manage accounts receivable, assist with supplier invoices, provide service via multiple channels, and support reporting and CRM updates for the sales team. A proactive, team-focused approach is essential.