Dynamic Admin & Accounts Specialist

Petstock SO Regional Pty Ltd; Australia; On-site; AUD 60,000 - 78,000; Full time

Job summary

Petstock Group in Australia seeks an organised Administration Officer to support daily site operations. You will manage accounts, invoicing, and supplier payments while delivering outstanding service to customers across phone, email and in-person interactions.

This diverse role also covers reporting for the sales team, CRM updates, and general office tasks, contributing to a friendly, efficient workplace. Ideal candidates have experience in administration, strong attention to detail, and the

Qualifications

• Experience in administration, accounts, customer service, or a similar role.
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with business systems and MS Office.

Responsibilities

• Manage accounts receivable, invoicing, statement distribution, and debtor follow-up
• Process supplier invoices and support accounts payable administration
• Provide exceptional customer service via phone, email, and face-to-face interactions
• Support the sales team with reporting, CRM updates, and customer communications
• Assist with general office administration, filing, reporting, and banking processes
• Contribute to a safe, organised, and professional workplace

Skills

Accounts administration

Customer service

Organisation

Communication skills

CRM systems

Multi-tasking

Tools

MS Excel

Accounts software

Job description

Petstock Group in Australia seeks an organised Administration Officer to support daily site operations. You will manage accounts, invoicing, and supplier payments while delivering outstanding service to customers across phone, email and in-person interactions.

This diverse role also covers reporting for the sales team, CRM updates, and general office tasks, contributing to a friendly, efficient workplace. Ideal candidates have experience in administration, strong attention to detail, and the