Dynamic Admin & Accounts Coordinator

Petstock Tasmania; Melbourne; On-site; AUD 55,000 - 65,000; Full time

Job summary

Petstock Tasmania is seeking a highly organised Administration Officer to support day-to-day site operations across accounts, customer service, and sales coordination. This varied role combines administration, accounts support, and banking processes, offering exposure to multiple areas of the business.

You will join a supportive team focused on delivering excellent service to customers and animals in our community, with opportunities for training and development.

Qualifications

• Experience in administration, accounts, customer service or similar.
• Strong attention to detail and organisational skills.
• Excellent written and verbal communication.
• Ability to manage multiple priorities in a fast-paced environment.
• Proactive and team-focused approach.
• Intermediate computer skills and business systems experience.

Responsibilities

• Manage accounts receivable, invoicing, statement distribution, and debtor follow-up
• Process supplier invoices and support accounts payable administration
• Provide exceptional customer service via phone, email, and face-to-face interactions
• Support the sales team with reporting, CRM updates, and customer communications
• Assist with general office administration, filing, reporting, and banking processes
• Contribute to a safe, organised, and professional workplace

Skills

Administration

Accounts

Customer service

Sales coordination

Organisation

Communication

Tools

CRM software

Accounting software

MS Office

Job description

Petstock Tasmania is seeking a highly organised Administration Officer to support day-to-day site operations across accounts, customer service, and sales coordination. This varied role combines administration, accounts support, and banking processes, offering exposure to multiple areas of the business.

You will join a supportive team focused on delivering excellent service to customers and animals in our community, with opportunities for training and development.