Dual-Store Store Manager: Lead Premium Chocolates & Teams

Koko Black; Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

40% team member discount

Supportive team culture

Career growth & development

Iconic location – QVB

Job summary

Koko Black is seeking a Store Manager to lead two iconic Sydney stores: QVB and QVB Lower Ground. You will drive day-to-day operations, champion a premium customer experience and develop high-performing teams in a fast-paced luxury retail setting.

Responsibilities include managing sales targets, budgets and labour across both sites, while maintaining visual merchandising, stock control and store standards. Embrace the two-store leadership challenge and make an impact every day.

Qualifications

• Experience leading retail teams, preferably across multiple locations.
• Proven ability to drive sales, manage budgets and optimise labour.
• Strong communication, organisation and problem-solving skills.

Responsibilities

• Own day-to-day operations across two stores (QVB & QVB Lower Ground).
• Drive sales targets, budgets, and KPIs for both locations.
• Recruit, train and coach teams to deliver premium customer experiences.
• Oversee rostering, stock management, merchandising and store standards.

Skills

Store management

Multi-site leadership

Sales growth & targets

Team development & coaching

Premium retail experience

Job description

Koko Black is seeking a Store Manager to lead two iconic Sydney stores: QVB and QVB Lower Ground. You will drive day-to-day operations, champion a premium customer experience and develop high-performing teams in a fast-paced luxury retail setting.

Responsibilities include managing sales targets, budgets and labour across both sites, while maintaining visual merchandising, stock control and store standards. Embrace the two-store leadership challenge and make an impact every day.