Dental Treatment Concierge: Guide Patients to Great Smiles

iSmile Studio; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

ISMILE STUDIO Balwyn Melbourne is seeking a warm, confident Treatment Coordinator to be the first point of contact for clients, guiding them through their treatment journey and supporting the growth of our digital dental practice.

Reporting to the CEO, you will welcome patients, coordinate appointments, explain options, and promote the practice's modern dentistry and personalised service with integrity and empathy.

Qualifications

• Experience in patient liaison and treatment coordination is preferred.
• Excellent communication and empathy are essential.
• Consultative sales experience is advantageous.

Responsibilities

• Guide patients from initial enquiry through treatment acceptance and ongoing care.
• Be the first point of contact for clients, creating a welcoming experience.
• Promote ISmile Studio's reputation for modern dentistry and personalised service.

Skills

Customer service

Sales

Communication

Health administration

Job description

ISMILE STUDIO Balwyn Melbourne is seeking a warm, confident Treatment Coordinator to be the first point of contact for clients, guiding them through their treatment journey and supporting the growth of our digital dental practice.

Reporting to the CEO, you will welcome patients, coordinate appointments, explain options, and promote the practice's modern dentistry and personalised service with integrity and empathy.