Treatment Coordinator

Warragul Dental Care; Warragul; Sur place; AUD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Above-award pay

Automatic annual increases

Performance-based bonuses

Nine-day fortnight

Public holiday closure

Christmas and New Year closure

Team events and social club

Discounts on dental and cosmetic care

Résumé du poste

Warragul Dental Care is seeking a confident Treatment Coordinator to guide patients from first enquiry to treatment, drawing on background in dental reception or assisting. You will explain options, coordinate bookings and follow-up, and help deliver a smooth, personal new-patient experience.

Join a long-standing, community-focused practice with opportunities to grow your dental career, supported by a team that values continuous improvement and a positive culture.

Qualifications

• Experience as a Treatment Coordinator or 3 years in dental reception/assistings
• Warm, professional communication with empathy and trust
• Strong organisation, initiative and problem-solving
• Positive team mindset and openness to coaching and growth

Responsabilités

• Welcome new patients and guide them through their treatment journey
• Explain treatment options and payment plans clearly
• Coordinate treatment reservations, administration and follow-up
• Support practitioners and create a smooth, personal new-patient experience
• Capture clinical before-and-after photographs and celebrate outcomes

Connaissances

Treatment coordination

Communication

Organisational skills

Empathy

Team player

Formation

Certificate III or IV in Dental Assisting

Radiology qualifications (welcome)

Description du poste

Ready for more responsibility, growth and impact in your dental career?

About the role

We are looking for a confident, people-focused Treatment Coordinator to guide patients from their first enquiry through to treatment. You may already be a Treatment Coordinator, or an experienced dental receptionist or assistant ready to step into a more consultative role.

Key responsibilities

• Welcome new patients, understand their goals and guide them through their treatment journey
• Explain treatment options and payment plans clearly and confidently
• Coordinate treatment reservations, administration and patient follow-up
• Support practitioners and help create a smooth, personal new-patient experience
• Capture clinical before-and-after photographs and celebrate patient outcomes

About you

• Experience as a Treatment Coordinator, or around three years in dental reception or assisting
• Warm, professional communication, empathy and the confidence to build trust
• Strong organisation, initiative and the ability to think on your feet
• A positive team mindset and genuine openness to coaching and continuous improvement
• Certificate III or IV in Dental Assisting and radiology qualifications are welcome but not essential

About us

Warragul Dental Care has been part of the local community for more than 40 years, and we have built something we are proud of: a nine-chair, award-winning practice with Australia's first certified dental therapy dog Bruce. With dedicated consultation rooms, a cosmetic smile studio, a GA suite and a full digital lab, you will get a front-row seat to advanced dentistry including implants, All-on-4 treatment, orthodontics, clear aligners, ceramics, facial aesthetics and full smile makeovers. We are ambitious, embrace new technology and always look for a better way to do things, while never losing our local, family feel.

• Above-award pay, automatic annual increases and performance-based bonuses when appropriate
• A nine-day fortnight and no public holidays
• A Christmas and New Year closure so the whole team can recharge
• Team events, a social club and discounts on dental and cosmetic treatments for you and your family
• A supportive environment where you can build advanced skills and grow your dental career