Dynamic Dental Front Desk & Treatment Coordinator

Experteeth Dental Group; City of Melbourne; Sur place; AUD 34 000 - 44 000; Temps partiel

Résumé du poste

Experteeth Dental Group—Melbourne—seeks a professional, organised Receptionist/Treatment Coordinator to join our growing practice. You will be the first point of contact, delivering a welcoming, professional experience and supporting the front-of-house coordination, patient communication, and daily operations.

This casual role offers variety, opportunities for growth, and a positive team culture. Working Monday to Friday, 8:30am–5:30pm, with an immediate start for the right candidate.

Qualifications

• Provide outstanding patient experience through welcoming, clear communication and empathy.
• Welcome and assist patients in person and over the phone.
• Manage patient enquiries via phone, SMS, email and social media.
• Ensure patients feel informed, comfortable, and well cared for throughout their visit.
• Handle sensitive conversations with professionalism, discretion, and empathy.
• Coordinate appointments and scheduling.
• Support the daily operational flow of the practice.
• Maintain accurate records and internal organisation.
• Assist with administrative tasks alongside the admin team.
• Provide support to management and team as required.
• Contribute to workflow improvements and process efficiency.
• Assist with internal communication and team coordination.
• Foster a positive, collaborative workplace culture.

Responsabilités

• Provide outstanding patient experience through welcoming, clear communication and empathy.
• Welcome and assist patients in person and over the phone.
• Manage patient enquiries via phone, SMS, email and social media.
• Ensure patients feel informed, comfortable, and well cared for throughout their visit.
• Handle sensitive conversations with professionalism, discretion, and empathy.
• Coordinate appointments and scheduling.
• Support the daily operational flow of the practice.
• Maintain accurate records and internal organisation.
• Assist with administrative tasks alongside the admin team.
• Provide support to management and team as required.
• Contribute to workflow improvements and process efficiency.
• Assist with internal communication and team coordination.
• Foster a positive, collaborative workplace culture.

Description du poste

Experteeth Dental Group—Melbourne—seeks a professional, organised Receptionist/Treatment Coordinator to join our growing practice. You will be the first point of contact, delivering a welcoming, professional experience and supporting the front-of-house coordination, patient communication, and daily operations.

This casual role offers variety, opportunities for growth, and a positive team culture. Working Monday to Friday, 8:30am–5:30pm, with an immediate start for the right candidate.