Front Office Coordinator to Patient Growth – Melbourne CBD

Dental Boutique; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Job summary

Dental Boutique in Melbourne CBD is seeking a warm, professional Front Office Coordinator to greet patients, manage appointments, and ensure smooth clinic operations in a premium healthcare setting.

This role offers a clear growth path into a Patient Sales Consultant, guiding clients through their smile journey with care and clarity.

You should have 2+ years of customer-facing experience, strong people skills, and a commitment to delivering five-star service as part of a high-performing team.

Qualifications

• 2+ years of customer-facing experience.
• Warm, engaging, and highly professional demeanor.
• Organised and capable of managing multiple tasks.
• Comfortable learning new systems.

Responsibilities

• Welcome patients with professionalism and warmth.
• Manage appointments, patient flow, and front desk operations.
• Support administrative processes and maintain accurate records.
• Coordinate daily schedules to ensure smooth clinic operations.
• Collaborate with clinicians to deliver five-star service.

Skills

Customer service

Communication

Job description

Dental Boutique in Melbourne CBD is seeking a warm, professional Front Office Coordinator to greet patients, manage appointments, and ensure smooth clinic operations in a premium healthcare setting.

This role offers a clear growth path into a Patient Sales Consultant, guiding clients through their smile journey with care and clarity.

You should have 2+ years of customer-facing experience, strong people skills, and a commitment to delivering five-star service as part of a high-performing team.