Customer Success & Orders Coordinator

DGL Group; Brisbane; Presencial; AUD 48.000 - 62.000; Jornada completa

Descripción de la vacante

DGL Group is seeking a Customer Service Officer to join our Acacia Ridge team. The full-time role focuses on accurate order entry, POD support, invoicing, and effective customer communication.

You will contribute to a high-volume, team-oriented environment and help maintain quality service across Australia. Ideal candidates will have strong data entry skills, proficiency with MS Office, and a willingness to learn and develop within a supportive company culture.

Formación

• Commitment to customer service and delivering on time.
• Ability to manage competing priorities in a high-volume environment.
• Strong written and verbal communication skills.

Responsabilidades

• Daily customer order entry and processing as per site and contractual requirements.
• Ensuring all orders delivered are supported by POD and entered into records.
• Coordinate administration activities to support operational requirements.
• Respond to customer queries and requests as required.
• Weekly reconciliation and processing of invoice activities.

Conocimientos

Customer service

Data entry

Prioritisation

Attention to detail

Communication

Teamwork

MS Excel

MS Word

Outlook

Herramientas

Microsoft Office Suite

Descripción del empleo

DGL Group is seeking a Customer Service Officer to join our Acacia Ridge team. The full-time role focuses on accurate order entry, POD support, invoicing, and effective customer communication.

You will contribute to a high-volume, team-oriented environment and help maintain quality service across Australia. Ideal candidates will have strong data entry skills, proficiency with MS Office, and a willingness to learn and develop within a supportive company culture.