Customer-Focused Admin & Delivery Coordinator

Designer Delivery Co; Gold Coast City; On-site; AUD 45,000 - 55,000; Full time

Job summary

Designer Delivery Co on the Gold Coast seeks a motivated Junior Administration Assistant to support day-to-day operations, customer communication, scheduling, and order processing. You will engage with customers, coordinate deliveries, and help maintain accuracy across systems in a fast-paced environment.

You will be the friendly first point of contact, manage inquiries, and assist the operations team to keep deliveries running smoothly. Prior admin/customer service exposure is beneficial.

Qualifications

• Excellent attention to detail and accuracy.
• Strong communication across phone, email, and SMS.
• Ability to manage multiple systems and priorities.
• Strong organisational and time management skills.
• Customer-focused with a proactive approach.
• Computer savvy - Experienced with Microsoft Windows programs essential.

Responsibilities

• Act as first point of contact for phone, email, and SMS enquiries.
• Process orders and delivery tickets, including booking and scheduling.
• Manage and optimise delivery schedules within system capacity.
• Generate shipping labels and ensure accurate documentation and tracking for all orders.
• Provide general administrative support to daily operations.

Skills

Attention to detail

Communication skills

Multi-system work

Organisational skills

Time management

Customer focus

Windows proficiency

Tools

Microsoft Windows

Job description

Designer Delivery Co on the Gold Coast seeks a motivated Junior Administration Assistant to support day-to-day operations, customer communication, scheduling, and order processing. You will engage with customers, coordinate deliveries, and help maintain accuracy across systems in a fast-paced environment.

You will be the friendly first point of contact, manage inquiries, and assist the operations team to keep deliveries running smoothly. Prior admin/customer service exposure is beneficial.