Customer Experience & Logistics Coordinator

DGL Logistics, LLC; Brisbane; Presencial; AUD 50.000 - 60.000; Jornada completa

Descripción de la vacante

DGL Group is seeking a Customer Service Officer to join our Acacia Ridge team in Brisbane. This full-time role focuses on accurate order entry, POD validation, and responsive customer support to ensure on-time delivery.

You will manage high-volume processing, coordinate admin tasks, and contribute to invoices, reports, and stock reconciliation. Strong MS Office skills and teamwork are essential.

Formación

• Commitment to customer service and on-time delivery.
• Ability to manage competing priorities in a high-volume environment.
• Attention to detail and data accuracy.
• Strong written and verbal communication skills.
• Able to work collaboratively and independently.

Responsabilidades

• Daily order entry and processing per site requirements.
• Ensure PODs are recorded and linked to orders.
• Coordinate administration to support operations.
• Respond to customer queries and requests.
• Weekly reconciliation and processing of invoices.
• Provide customer reports as required.
• Assist with stocktaking and MSDS compliance.
• Support reconciliation of pallets and supplier invoices.

Conocimientos

Customer service

DIFOT

Multitasking

Attention to detail

Communication

Teamwork

Microsoft Office

Policy compliance

Herramientas

Excel

Word

Outlook

Descripción del empleo

DGL Group is seeking a Customer Service Officer to join our Acacia Ridge team in Brisbane. This full-time role focuses on accurate order entry, POD validation, and responsive customer support to ensure on-time delivery.

You will manage high-volume processing, coordinate admin tasks, and contribute to invoices, reports, and stock reconciliation. Strong MS Office skills and teamwork are essential.