Customer Service Just posted

NW People; Sydney; Hybrid; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Onsite parking

Competitive remuneration

Job summary

NW Professional in Western Sydney is seeking an experienced Customer Service Administrator to join a busy team. You will handle customer enquiries by phone and email, process orders, and maintain records while delivering accurate product information and timely delivery coordination.

The role requires strong communication, data entry and computer skills, with a supportive team environment and opportunities to develop skills within an established Australian business.

Qualifications

• Previous experience in customer service, sales support or administration.
• Strong written and verbal communication.
• Experience with order processing and data entry.
• Good computer skills and ability to learn new systems.

Responsibilities

• Respond to customer enquiries via phone and email.
• Process customer orders and maintain records.
• Assist customers with product information and recommendations.
• Coordinate orders and deliveries with internal teams.
• Provide sales administration support to the wider team.
• Maintain customer information in internal systems.

Skills

Customer service

Order processing

Data entry

Communication skills

Administration experience

Job description

# Customer ServiceWestern Sydney NSWFull time* Onsite Parking* Company Culture to envy* Attractive remuneration package based on experienceCustomer Service Administrator Western Sydney | up to $75,000 + Super | Full TimeAbout the Company An established Australian business within the pool and outdoor leisure industry is seeking a motivated Customer Service Administrator to join its growing team. The business supplies a broad range of products across the Australian market and is known for its commitment to quality, service and customer relationships.About the Role This is an excellent opportunity for an experienced Customer Service Administrator who enjoys working in a busy, hands on environment where no two days are the same. Working closely with internal teams and customers, you will be responsible for managing enquiries, processing orders and providing exceptional customer support throughout the customer journey.Key Responsibilities Respond to customer enquiries via phone and email. Process customer orders and maintain accurate records. Assist customers with product information, recommendations and general enquiries. Manage customer complaints and resolve issues professionally. Liaise with internal departments to coordinate orders and deliveries. Provide sales administration support to the wider team. Maintain customer information and update internal systems. Build strong relationships with customers and internal stakeholders.About You You will be a confident communicator with a genuine passion for customer service and the ability to manage competing priorities in a fast paced environment. Ideally, you will bring: Previous experience in customer service, sales support or administration. Strong written and verbal communication skills. Confidence managing customer enquiries and resolving issues. Experience with order processing and data entry. A conscientious approach with strong organisational skills. Good computer skills and the ability to learn new systems. A positive, proactive attitude and willingness to be part of a team.What s on Offer? Salary up to $75,000 + Super. Full time, permanent opportunity. Glendenning location. Supportive and collaborative team environment. Opportunity to develop your skills within an established Australian business.Interested? If you enjoy building customer relationships, solving problems and keeping things running smoothly, we would love to hear from you. Apply via the advertised link or email your resume directly to NW Professional at [e-mail]## Consultant## Dee Bovingdon### General Manager - NW [e-mail] number: 182240Profession:Administration and Office SupportAdministration and Office SupportCompany: National WorkforceDate posted: 1st Nov, 2026Posted on 2nd Nov, 2026