Customer Service

National Workforce Pty Ltd; Sydney; On-site; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Superannuation

Job summary

National Workforce Pty Ltd in Sydney’s Western Suburbs is seeking a experienced Customer Service Administrator to join a busy team. This full-time role involves handling customer enquiries, processing orders and delivering excellent service across the customer journey.

You will work closely with internal teams, manage records, assist with product information and ensure smooth order coordination. Salary up to AUD 75,000 plus Superannuation is offered for a permanent position in Glendenning, NSW.

Qualifications

• Previous experience in customer service, sales support or administration.
• Strong written and verbal communication skills.
• Experience with order processing and data entry.
• A conscientious approach with strong organisational skills.
• Good computer skills and the ability to learn new systems.

Responsibilities

• Respond to customer enquiries via phone and email.
• Process customer orders and maintain accurate records.
• Assist customers with product information, recommendations and general enquiries.
• Manage customer complaints and resolve issues professionally.
• Liaise with internal departments to coordinate orders and deliveries.
• Provide sales administration support to the wider team.
• Maintain customer information and update internal systems.
• Build strong relationships with customers and internal stakeholders.

Skills

Customer service

Order processing

Data entry

Communication skills

Job description

National Workforce – Sydney Western Suburbs NSW

Customer Service Administrator Western Sydney | up to $75,000 + Super | Full TimeAbout the Company An established Australian business within the pool and outdoor leisure industry is seeking a motivated Customer Service Administrator to join its growing team. The business supplies a broad range of products across the Australian market and is known for its commitment to quality, service and customer relationships.

About the Role This is an excellent opportunity for an experienced Customer Service Administrator who enjoys working in a busy, hands on environment where no two days are the same. Working closely with internal teams and customers, you will be responsible for managing enquiries, processing orders and providing exceptional customer support throughout the customer journey.

Key Responsibilities Respond to customer enquiries via phone and email. Process customer orders and maintain accurate records. Assist customers with product information, recommendations and general enquiries.

Manage customer complaints and resolve issues professionally. Liaise with internal departments to coordinate orders and deliveries. Provide sales administration support to the wider team.

Maintain customer information and update internal systems. Build strong relationships with customers and internal stakeholders. About

You You will be a confident communicator with a genuine passion for customer service and the ability to manage competing priorities in a fast paced environment. Ideally, you will bring: Previous experience in customer service, sales support or administration.

Strong written and verbal communication skills. Confidence managing customer enquiries and resolving issues. Experience with order processing and data entry.

A conscientious approach with strong organisational skills. Good computer skills and the ability to learn new systems. A positive, proactive attitude and willingness to be part of a team.

What s on Offer? Salary up to $75,000 + Super. Full time, permanent opportunity.

Glendenning location. Supportive and collaborative team environment. Opportunity to develop your skills within an established Australian business.

Interested? If you enjoy building customer relationships, solving problems and keeping things running smoothly, we would love to hear from you.