Customer Service Administrator | Permanent | $80K + Super

Top Office Group; Brisbane; In loco; AUD 72.000 - 88.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full training provided

Permanent, full-time

Australian-owned

Descrizione del lavoro

Top Office Group in Richlands, QLD, is seeking a Customer Service Administrator for a permanent internal sales role. The position offers $80K plus super and full training to develop product knowledge and sales skills.

You will prepare quotations, process orders, coordinate with internal teams and respond to customer enquiries, building strong relationships while ensuring accuracy and timely delivery. This is a hands-on role for a customer-focused professional eager to grow within an established

Competenze

• Minimum 3 years’ experience in a customer service administration role.
• Excellent customer service and communication skills.
• Strong attention to detail and organisational skills.
• Ability to manage priorities and solve problems.
• A team player with a positive attitude and willingness to learn.

Mansioni

• Quoting and sales support: Prepare accurate quotations, investigate customer requirements and follow up quotes to secure orders.
• Order processing: Review and process customer orders accurately, ensuring all required documentation is completed.
• Internal coordination: Liaise with internal teams to resolve issues and ensure orders are processed on time.
• Customer service: Respond to enquiries, support customers and maintain strong relationships.
• Administration: Monitor outstanding quotes and orders, manage cancellations and maintain accurate records.

Conoscenze

Customer service

Communication skills

Attention to detail

Descrizione del lavoro

Customer Service Administrator | Permanent | $80K + Super

A permanent opportunity is available for an experienced Customer Service Administrator to join an internal sales team with an Australian-owned business specialising in the design, engineering and manufacture of products for infrastructure and commercial applications located in Richlands.

Serving sectors including local government, transport, utilities, construction and sports facilities, the company delivers quality solutions that meet project specifications and relevant Australian standards.

This role is ideal for a customer-focused professional looking to develop their career in internal sales, with full training provided.

A permanent opportunity is available for an experienced Customer Service Administrator to join an internal sales team with an Australian-owned business specialising in the design, engineering and manufacture of products for infrastructure and commercial applications located in Richlands.

Serving sectors including local government, transport, utilities, construction and sports facilities, the company delivers quality solutions that meet project specifications and relevant Australian standards.

This role is ideal for a customer-focused professional looking to develop their career in internal sales, with full training provided.

Key Responsibilities

• Quoting and Sales Support: Prepare accurate quotations, investigate customer requirements and follow up quotes to secure orders.


• Order Processing: Review and process customer orders accurately, ensuring all required documentation is completed.


• Internal Coordination: Liaise with internal teams to resolve issues and ensure orders are processed on time.


• Customer Service: Respond to enquiries, support customers and maintain strong relationships.


• Administration: Monitor outstanding quotes and orders, manage cancellations and maintain accurate records.

About You

• Minimum 3 years’ experience in a customer service administration role.


• Strong attention to detail and organisational skills.


• Excellent customer service and communication skills.


• Ability to manage priorities and solve problems.


• A team player with a positive attitude and willingness to learn.

Full training will be provided, making this an excellent opportunity to build your product knowledge and develop your internal sales skills.

What’s on Offer?

• Permanent, full-time employment.


• $80,000 plus superannuation.


• Consistent working hours of 8:30 am to 4:30 pm.


• Full training and ongoing support.


• Opportunity to develop your skills within an established Australian-owned business.