Customer Service Administrator – Western Sydney (Full-Time)

NW People; Sydney; Hybrid; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Onsite parking

Competitive remuneration

Job summary

NW Professional in Western Sydney is seeking an experienced Customer Service Administrator to join a busy team. You will handle customer enquiries by phone and email, process orders, and maintain records while delivering accurate product information and timely delivery coordination.

The role requires strong communication, data entry and computer skills, with a supportive team environment and opportunities to develop skills within an established Australian business.

Qualifications

• Previous experience in customer service, sales support or administration.
• Strong written and verbal communication.
• Experience with order processing and data entry.
• Good computer skills and ability to learn new systems.

Responsibilities

• Respond to customer enquiries via phone and email.
• Process customer orders and maintain records.
• Assist customers with product information and recommendations.
• Coordinate orders and deliveries with internal teams.
• Provide sales administration support to the wider team.
• Maintain customer information in internal systems.

Skills

Customer service

Order processing

Data entry

Communication skills

Administration experience

Job description

NW Professional in Western Sydney is seeking an experienced Customer Service Administrator to join a busy team. You will handle customer enquiries by phone and email, process orders, and maintain records while delivering accurate product information and timely delivery coordination.

The role requires strong communication, data entry and computer skills, with a supportive team environment and opportunities to develop skills within an established Australian business.