Customer Service Advisor – Growth, Perks & Weekends Off

Motorserve Pty; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance discounts

Roadside assistance

Discounted repairs and servicing

Annual performance bonus

Employee referral bonus

Paid holiday

Job summary

Motorserve Pty is seeking a Customer Service Advisor for our Caringbah team in Sydney. You will greet customers, answer calls promptly, liaise with the workshop, and schedule vehicle service appointments while delivering accurate quotations and ensuring total customer satisfaction.

Ideal candidates have strong communication, thrive in a fast-paced environment, and display solid organisational skills and teamwork.

Qualifications

• Strong oral and written communication skills.
• Ability to work in a fast-paced environment.
• Organisational skills with the ability to priorities key tasks
• Problem solving
• Team player

Responsibilities

• Greet customers warmly and answer calls promptly.
• Liaise with workshop team to update customers on vehicle status.
• Schedule and coordinate vehicle service appointments.
• Provide accurate quotations to customers.

Skills

Communication

Fast-paced work

Organisational skills

Problem solving

Team player

Job description

Motorserve Pty is seeking a Customer Service Advisor for our Caringbah team in Sydney. You will greet customers, answer calls promptly, liaise with the workshop, and schedule vehicle service appointments while delivering accurate quotations and ensuring total customer satisfaction.

Ideal candidates have strong communication, thrive in a fast-paced environment, and display solid organisational skills and teamwork.