Clinic Coordinator – Hearing Care (Permanent FT)

Welfast Hearing Pty Ltd; Central Coast; On-site; AUD 52,000 - 70,000; Full time

Benefits offered by this job

Permanent Full Time role

Performance incentives

Supportive hearing care team

Professional development

Job summary

Welfast Hearing Pty Ltd is seeking a Clinic Co-ordinator to support our Central Coast and Morisset clinics in NSW. The role focuses on delivering excellent customer service and coordinating clinic operations. You will work closely with clinicians and technicians to ensure smooth patient journeys and outcomes.

The successful candidate will bring administration experience, empathy, and strong communication skills to help clients access quality hearing solutions in our community-focused practice.

Qualifications

• Previous administration or customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health.
• Experience working with an older demographic, preferred.
• Strong interpersonal communication skills and empathy for clients to support their hearing journey.
• Higher School Certificate (HSC) or TAFE Qualification.

Responsibilities

• Provide clinic coordination support for Welfast Hearing Clinic in Central Coast and Morisset, NSW.
• Collaborate with Clinicians and Hearing Technicians to ensure quality hearing health care outcomes.
• Contribute to client-friendly processes and positive customer experiences across clinics.
• Apply tailored client-specific engagement strategies to support sales goals where applicable.

Skills

Customer service

Administration

Empathy

Interpersonal skills

Education

HSC or TAFE qualification

Job description

Welfast Hearing Pty Ltd is seeking a Clinic Co-ordinator to support our Central Coast and Morisset clinics in NSW. The role focuses on delivering excellent customer service and coordinating clinic operations. You will work closely with clinicians and technicians to ensure smooth patient journeys and outcomes.

The successful candidate will bring administration experience, empathy, and strong communication skills to help clients access quality hearing solutions in our community-focused practice.