Client Service & Appointments Specialist

Hearing; City of Moonee Valley; Remote; AUD 30,000 - 47,000; Full time

Benefits offered by this job

15.4% Superannuation

Job summary

Hearing in Moonee Ponds is seeking a Client Service Specialist to work onsite and be the first point of contact for our clients. You will deliver exceptional customer service, manage appointments, handle enquiries and perform day-to-day administration, while supporting children and adults from diverse backgrounds.

You may assist with minor hearing aid repairs and cleaning. The successful candidate will bring a proactive attitude, strong problem-solving skills, accountability and attention to

Qualifications

• A proactive, can-do attitude and strong problem-solving skills.
• Accountability and attention to detail.
• Solid computer and technology skills.
• Confidence using Apple and/or Android devices.

Responsibilities

• Be the first point of contact for clients.
• Provide exceptional customer service.
• Manage appointments, enquiries and day-to-day administration.
• Support children and adults from diverse backgrounds and assist with minor hearing aid repairs and cleaning.

Skills

Proactive attitude

Accountability and attention to detail

Computer and technology skills

Confidence using Apple/Android devices

Job description

Hearing in Moonee Ponds is seeking a Client Service Specialist to work onsite and be the first point of contact for our clients. You will deliver exceptional customer service, manage appointments, handle enquiries and perform day-to-day administration, while supporting children and adults from diverse backgrounds.

You may assist with minor hearing aid repairs and cleaning. The successful candidate will bring a proactive attitude, strong problem-solving skills, accountability and attention to