Client Care Specialist - Onsite, Competitive Pay & 15.4% Super

Hearing Australia; Bega; On-site; AUD 34,000 - 44,000; Full time

Benefits offered by this job

15.4% Super

Excellent benefits

Job summary

Hearing Australia is seeking a Client Service Specialist in Moonee Ponds. You will be onsite, acting as the first point of contact for clients and delivering excellent customer service while handling appointments, enquiries and daily admin tasks.

You will support children and adults from diverse backgrounds and assist with minor hearing aid repairs and cleaning. A proactive, detail-oriented mindset and comfort with Apple/Android devices are essential.

Qualifications

• Proactive, can-do attitude and strong problem-solving skills.
• Accountability and attention to detail.
• Solid computer and technology skills.
• Confidence using Apple and/or Android devices.

Responsibilities

• Be the first point of contact for clients and provide exceptional customer service.
• Manage appointments, enquiries and day-to-day administration.
• Support children and adults from diverse backgrounds and assist with minor hearing aid repairs and cleaning.

Skills

Proactive attitude

Problem solving

Tech skills

Apple/Android confidence

Job description

Hearing Australia is seeking a Client Service Specialist in Moonee Ponds. You will be onsite, acting as the first point of contact for clients and delivering excellent customer service while handling appointments, enquiries and daily admin tasks.

You will support children and adults from diverse backgrounds and assist with minor hearing aid repairs and cleaning. A proactive, detail-oriented mindset and comfort with Apple/Android devices are essential.