Client Relations & Sales Support Administrator

Sharp and Carter; Gold Coast City; On-site; AUD 60,000 - 90,000; Full time

Job summary

Sharp and Carter is seeking an Internal Sales professional to join our team on the Gold Coast, Stapylton location. You will manage customer enquiries, prepare quotes and orders, and coordinate delivery to ensure a seamless customer experience.

You will work within a collaborative team, identify new sales opportunities, and support External Sales Representatives to drive growth and customer satisfaction.

Qualifications

• Experience in customer service, sales support or account coordination.
• Excellent communication skills and ability to build strong customer relationships.
• Experience preparing quotations and processing orders with attention to detail.

Responsibilities

• Manage incoming customer enquiries, quotations and sales orders, ensuring high-quality service.
• Build and maintain relationships with existing customers to encourage repeat business.
• Prepare and follow up quotations, ensuring accuracy and timely responses.
• Process customer orders and coordinate delivery requirements through internal systems.
• Respond to enquiries regarding products, pricing, stock availability and delivery schedules.
• Proactively identify new business opportunities through outbound calls and lead generation.
• Support External Sales Representatives with customer enquiries and sales opportunities.

Skills

Customer service

Sales support

Account coordination

Communication skills

Organizational skills

Attention to detail

Tools

CRM software

ERP system

Job description

Sharp and Carter is seeking an Internal Sales professional to join our team on the Gold Coast, Stapylton location. You will manage customer enquiries, prepare quotes and orders, and coordinate delivery to ensure a seamless customer experience.

You will work within a collaborative team, identify new sales opportunities, and support External Sales Representatives to drive growth and customer satisfaction.