Client Care & Clinic Admin - Hearing Clinic (Part-Time)

Connect Hearing; Blacktown; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Competitive pay

Salary packaging

Employee discounts

Job summary

Connect Hearing in Blacktown, NSW, seeks a Client Care Representative on a part-time basis (up to 3 days/week, incl. Thursdays 11:00–19:00 and Saturdays 9:00–17:00).

You will welcome clients, manage their experience, schedule appointments, and support clinicians in a busy hearing clinic. This role emphasizes exceptional client service, strong communication, and the ability to work autonomously within a supportive team.

Qualifications

• Experience in customer service or admin roles.
• Strong verbal and written communication.
• Ability to manage multiple tasks with good time management.

Responsibilities

• Greet clients and manage their experience for optimal outcomes.
• Schedule and confirm appointments for clients.
• Provide administrative support to clinicians (Audiologists/Audiometrists).
• Oversee day-to-day clinic operations and software usage.

Skills

Customer service

Communication

Active listening

Time management

Teamwork

Autonomous work

Job description

Connect Hearing in Blacktown, NSW, seeks a Client Care Representative on a part-time basis (up to 3 days/week, incl. Thursdays 11:00–19:00 and Saturdays 9:00–17:00).

You will welcome clients, manage their experience, schedule appointments, and support clinicians in a busy hearing clinic. This role emphasizes exceptional client service, strong communication, and the ability to work autonomously within a supportive team.