Hearing Health Client Care Specialist (Part-Time)

Connect Hearing; Blacktown; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Remuneration package

Uniform allowance

Paid parental leave

Paid birthday leave

Employee discounts

Job summary

Connect Hearing in Blacktown, NSW, is seeking a dedicated customer service/admin professional for a permanent part-time role. You will welcome clients, schedule appointments, and support clinicians while handling day-to-day clinic operations in a busy hearing health environment.

The position emphasizes delivering an exceptional client experience to an older clientele, with full training and ongoing support provided. The roster includes Thursdays, Saturdays, and one additional weekday.

Qualifications

• Experience delivering in-person customer service in a clinic or retail setting.
• Strong communication and active listening skills.
• Organised with excellent time management and follow-through.
• Able to work autonomously within a team environment.

Responsibilities

• Greet clients and manage their visit experience for positive outcomes.
• Schedule and confirm client appointments.
• Provide administrative support to clinicians (audiologists/audiometrists).
• Oversee day-to-day clinic operations, including opening/closing procedures.

Skills

Face-to-face service

Administration

Communication

Time management

Team player

Tools

Microsoft Office

Job description

Connect Hearing in Blacktown, NSW, is seeking a dedicated customer service/admin professional for a permanent part-time role. You will welcome clients, schedule appointments, and support clinicians while handling day-to-day clinic operations in a busy hearing health environment.

The position emphasizes delivering an exceptional client experience to an older clientele, with full training and ongoing support provided. The roster includes Thursdays, Saturdays, and one additional weekday.