Claims & Compensation Coordinator (Hybrid)

Ambulance; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

On-site parking

Job summary

Ambulance Victoria is hiring a Claims Coordinator to provide administrative support for WorkCover claims, manage priority tasks, and assist with compensation management. The role is full time and permanent with a hybrid work arrangement, requiring presence at Doncaster as part of the model.

Responsibilities include calculating pre-injury income, processing compensation payments, and liaising with payroll, claims officers and the WorkSafe agent. A relevant degree or certification is preferred.

Qualifications

• Degree or relevant industry certification with experience or equivalent training.
• Experience administering WorkCover claims including pay calculations.
• Knowledge of workers' compensation legislation and practices.
• Proven experience with computerised claims management, finance and MIS.

Responsibilities

• Understand and apply compensation management objectives across admin tasks.
• Communicate technical advice to staff, peers, managers and providers clearly.
• Collaborate with Claims Officers, Injury Management Advisors, Payroll and AV's WorkSafe Agent.

Skills

WorkCover claims admin

Claims management software

Microsoft Word

Microsoft Excel

Education

Degree or relevant certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Ambulance Victoria is hiring a Claims Coordinator to provide administrative support for WorkCover claims, manage priority tasks, and assist with compensation management. The role is full time and permanent with a hybrid work arrangement, requiring presence at Doncaster as part of the model.

Responsibilities include calculating pre-injury income, processing compensation payments, and liaising with payroll, claims officers and the WorkSafe agent. A relevant degree or certification is preferred.