Hybrid WorkCover Claims Coordinator

Ambulance-Victoria; Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging options

Generous personal leave entitlements

Accrued days off for full-time roles

Free on-site parking

Job summary

Ambulance Victoria is seeking Claims Coordinators to provide administrative support for WorkCover claims and compensation management. The role is full-time and permanent with a hybrid model, requiring on-site presence in Doncaster as part of the arrangement.

Reporting to the Lead Compensation Management, you will manage claim lodgement files, calculate Pre-Injury Average Weekly Income, and coordinate with Payroll and AV's WorkSafe Agent to ensure accurate and timely payments, while maintaining

Qualifications

• Degree or relevant industry certification required or equivalent experience.
• Experience admin work with WorkCover claims and pay calculations.
• Working knowledge of workers' compensation legislation and practices.
• Proficiency in computerised claims management and MS Word/Excel/Access.

Responsibilities

• Understand and apply Compensation Management program objectives across administrative tasks including claim lodgement, calculation of Pre-Injury Average Weekly Income, and payments.
• Communicate professional and technical advice to staff, peers, managers and providers.
• Collaborate with Claims Officers, Injury Management Advisors, Payroll and AV's WorkSafe Agent to support compensation management and financial stewardship.

Skills

WorkCover claims administration

Microsoft Word

Microsoft Excel

Microsoft Access

Education

Degree or relevant industry certification

Tools

MS Office Suite

Job description

Ambulance Victoria is seeking Claims Coordinators to provide administrative support for WorkCover claims and compensation management. The role is full-time and permanent with a hybrid model, requiring on-site presence in Doncaster as part of the arrangement.

Reporting to the Lead Compensation Management, you will manage claim lodgement files, calculate Pre-Injury Average Weekly Income, and coordinate with Payroll and AV's WorkSafe Agent to ensure accurate and timely payments, while maintaining