Hybrid Claims Assistant – Workers' Compensation

Gallagher AJG; Melbourne; On-site; AUD 40,000 - 55,000; Full time

Benefits offered by this job

Hybrid work arrangements including WFH

Paid Parental Leave

Reproductive leave

Collaborative and supportive working环境

Education and development programs

Health insurance discounts and wellnes

Discounts and cash-back offers

Birthday leave

Job summary

Gallagher Bassett in Melbourne seeks a Claims Assistant to support the Workers' Compensation Claims team. You may be studying or qualified in Insurance, Administration, Business, Allied Health, Psychology, or Social Work, or re-entering the workforce.

No prior insurance experience required, as we offer learning and mentoring programs. You will assist with letters, appointments, reminders, emails, and general admin while using company systems to maintain records and support the claims and premium

Qualifications

• Interest in Insurance, Administration, Business, Allied Health, Psychology, Social Work.
• No prior insurance experience required; training provided.
• Passion for learning, dedication to service and a motivated disposition.

Responsibilities

• Assist claims team by preparing and sending letters, arranging medical appointments, and scheduling reminders.
• Maintain records using Worksafe and Gallagher Bassett systems; update file notes and contacts.
• Provide high-quality customer service and timely administrative support.
• Support premium operations to ensure accurate and efficient processes.

Skills

Attention to detail

Time management

Communication skills

PC literacy

Education

Year 10 completion

Tools

Microsoft Office

Job description

Gallagher Bassett in Melbourne seeks a Claims Assistant to support the Workers' Compensation Claims team. You may be studying or qualified in Insurance, Administration, Business, Allied Health, Psychology, or Social Work, or re-entering the workforce.

No prior insurance experience required, as we offer learning and mentoring programs. You will assist with letters, appointments, reminders, emails, and general admin while using company systems to maintain records and support the claims and premium