WC Claims Assistant – Hybrid Work & Career Growth

Gallagher Bassett; Melbourne; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Hybrid work arrangements includingWork

Work from Home post training

Paid Parental Leave

Reproductive leave

Birthday leave

Wellness programs

Retail discounts and cash-back offers

Job summary

Gallagher Bassett is seeking a Claims Assistant to support our Workers' Compensation Claims team in Melbourne. You don’t need prior insurance experience; a passion for learning and service is valued as you support casework and processes.

You’ll have access to learning pathways, mentoring, and hybrid work arrangements including Work from Home post training. This role offers opportunities for career progression and comprehensive benefits.

Qualifications

• Passion to service customers.
• High attention to detail.
• Time management and organisational skills.
• Great communications skills.
• PC literacy and Microsoft Office experience.
• Minimum completion of Year 10 secondary school studies.

Responsibilities

• Support the claims teams by completing letters, arranging medical appointments, reminders, emails and other administrative duties.
• Utilise Worksafe and Gallagher Bassett systems for records keeping, file notes and contacts.

Skills

Customer service

Attention to detail

Time management

Communication skills

PC literacy

Microsoft Office

Education

Year 10 completion

Job description

Gallagher Bassett is seeking a Claims Assistant to support our Workers' Compensation Claims team in Melbourne. You don’t need prior insurance experience; a passion for learning and service is valued as you support casework and processes.

You’ll have access to learning pathways, mentoring, and hybrid work arrangements including Work from Home post training. This role offers opportunities for career progression and comprehensive benefits.