Chocolate Store Assistant Leader | Growth & Perks

Lindt & Sprüngli

Melbourne

On-site

AUD 65,000 - 85,000

Full time

6 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Birthday day off

Free drinks

Staff discount

Job summary

Lindt & Sprüngli Portrait in Melbourne is seeking an Assistant Store Manager to support the Store Manager in mentoring Chocolate Ambassadors and delivering a premium chocolate experience. You’ll oversee daily operations, coach staff, assist with rosters and budgets, and ensure top-notch customer connections through product knowledge and service excellence.

Join a diverse, international brand offering growth, a positive work environment, and opportunities to lead a dynamic team in a bustling

Qualifications

Customer service experience in retail, QSR or hospitality with clear communication and enthusiasm.
Barista experience is desirable.
Able to manage tasks with strong time management and deadlines.
Ability to lead and coach a team of ambassadors and build rapport.
Grow local community and drive loyalty and repeat sales.

Responsibilities

Support an energetic team to create meaningful relationships with customers.
Delegate, coach and lead employees on daily operations, service and collaboration.
Assist with roster and budget management.
Lead with passion and product knowledge on chocolate offerings.
Deploy visual merchandising strategies and promotional changes.
Assist in developing and leading the team to future successes.