Casual Retail Service Specialist | On-Call

Australia Post Group; Bridgetown; On-site; AUD 48,000 - 52,000; Part time

Benefits offered by this job

Casual on-call shifts

6-week training program

12% superannuation

Job summary

Australia Post, Bridgetown Post Office, is seeking a Retail Customer Service Officer in a casual on-call capacity. The role involves greeting customers, processing sales, handling cash and identity services, and promoting postal products. Training spans 6 weeks with hours 8:45 am to 5:06 pm, Monday–Friday during training.

After training, shifts are assigned to cover leave. Casual rate starts at 35.01 AUD/hour, rising to 37.42 AUD/hour after 3 months, with 12% superannuation.

Qualifications

• Experience in frontline customer service roles.
• Ability to handle cash, cheques, cards and EFTPOS accurately.
• Experience with promoting products and services to customers.

Responsibilities

• Perform customer sales and service transactions.
• Manage high-value transactions with cash, cheques, cards and EFTPOS.
• Process identity services transactions, including passport interviews.
• Promote products and services through upselling and promotions.

Skills

Customer service

Cash handling

Upselling

Identity services

Job description

Australia Post, Bridgetown Post Office, is seeking a Retail Customer Service Officer in a casual on-call capacity. The role involves greeting customers, processing sales, handling cash and identity services, and promoting postal products. Training spans 6 weeks with hours 8:45 am to 5:06 pm, Monday–Friday during training.

After training, shifts are assigned to cover leave. Casual rate starts at 35.01 AUD/hour, rising to 37.42 AUD/hour after 3 months, with 12% superannuation.