Business Manager

Ray White; Mosman; On-site; AUD 90,000 - 150,000; Full time

Job summary

Ray White Lower North Shore seeks an experienced Business Manager to work closely with Geoff Smith and the sales team. You will oversee team operations, sales administration, property marketing campaigns, client communications, performance reporting and business development initiatives.

The role requires high organisation, commercial acumen, initiative and the ability to manage multiple priorities in a fast-paced, results-driven environment, delivering an outstanding client and team experience.

Qualifications

• Experience in executive support/client service management within real estate (5+ years).
• Excellent organisational skills and attention to detail.
• Commercial mindset with initiative and ownership.
• Strong written and verbal communication with stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Provide high-level executive, administrative and organisational support to Geoff Smith and the team.
• Manage diary, appointments and daily priorities; oversee inbox and follow-ups.
• Coordinate and lead weekly team meetings, reporting and follow-up actions.
• Oversee property marketing campaigns from prep to settlement; prepare listings and collateral.
• Coordinate marketing appointments, building inspections and vendor communications.
• Maintain accurate files, campaign records and sales documentation; support business development.

Skills

Executive support

Client service

Organisational skills

Communication

Multi-priority management

Proactive approach

Job description

An exciting opportunity exists for an experienced, highly organised and proactive Business Manager to work closely with Geoff Smith and his immediate sales team at Ray White Lower North Shore.

This is a key position within a high-performing prestige team and real estate business, requiring someone who can operate at a senior level, take ownership of team operations and provide exceptional organisational, administrative and strategic support.

Working directly with Geoff and the team, you will play an integral role in the day-to-day management of the team, overseeing sales administration, property marketing campaigns, client communication, team performance reporting and business development initiatives.

The successful candidate will be exceptionally organised, commercially minded, solutions-focused and comfortable managing multiple priorities in a fast-paced, results-driven environment. They will take pride in the detail, demonstrate initiative and understand the importance of delivering an outstanding experience for both clients and the wider team.

About the role

Key Responsibilities

Team Management

• Provide high-level executive, administrative and organisational support to Geoff Smith and his immediate team.

• Manage Geoff's diary, appointments, scheduling and daily priorities.

• Oversee Geoff's inbox, correspondence and follow-up requirements.

• Prepare, coordinate and lead weekly team meetings, including agendas, reporting and follow-up actions.

• Monitor monthly sales targets against actual performance, including referral activity and business development opportunities.

• Coordinate quarterly and annual business and marketing plans.

• Organise team events, meetings and business initiatives as required.

Sales & Campaign Management

• Oversee the coordination and implementation of property marketing campaigns from preparation through to settlement.

• Prepare listing presentations, appraisals and supporting sales material for Geoff Smith.

• Prepare agency agreements, manage documentation and facilitate exchanges.

• Coordinate property preparation, liaising with trades, suppliers, stylists and photographers while maintaining quality control and timelines.

• Organise and manage marketing appointments and building inspections.

• Establish and manage individual property WhatsApp groups to ensure effective communication between vendors, buyers and the team.

• Maintain accurate property files, campaign records and sales documentation.

• Liaise with vendors, purchasers, solicitors and other stakeholders throughout the sales process.

• Diarise settlements and organise settlement gifts.

Marketing & Business Development

• Oversee property marketing material and campaign implementation, ensuring all activity is delivered to a consistently high standard.

• Coordinate quarterly and annual marketing initiatives and broader business promotional activity.

• Manage social media content and coordinate digital marketing activity.

• Maintain and analyse sales data across the team's core geographical markets.

• Monitor market activity, comparable sales and listing information to support appraisals and business development.

• Maintain and develop database management processes, ensuring information is accurate and opportunities are followed up.

What we're looking for

• Experience in executive support/client service manager roles within real estate, ideally with 5 years plus experience demonstrating excellence and consistent work history.

• Exceptional organisational skills and strong attention to detail.

• A commercially minded, solutions-focused approach with the ability to take ownership and demonstrate initiative.

• Strong written and verbal communication skills, with the confidence to liaise with clients, vendors, purchasers, solicitors, suppliers and internal stakeholders.

• Ability to manage multiple priorities and deadlines in a fast-paced, results-driven environment.

• Confidence using business administration, property, database management, social media and digital marketing systems.

• A professional, proactive approach and a commitment to delivering an outstanding experience for clients and the wider team.