Business Administration Officer

Sekisui House Australia; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

Sekisui House Australia in Macquarie Park is seeking a Business Admin Officer to manage the operational heartbeat of our property sales. This role supports the Sales and Marketing Directors through end-to-end transaction processing, CRM optimization, and coordination of legal contracts to drive seamless customer experiences.

You will link sales, marketing and legal stakeholders, streamline processes, and ensure flawless execution from inquiry to final settlement.

Qualifications

• Proven CRM optimization experience.
• Strong data integrity and reporting skills.
• Experience coordinating complex contracts.

Responsibilities

• Sales Operations: support the sales lifecycle from pre-sale to settlement.
• CRM & Data Management: maintain data integrity and generate dashboards.
• Marketing & Campaigns: assist with logistics for campaigns and track outcomes.
• Customer Experience: liaise with stakeholders to improve CX.
• Legal & Contract Coordination: assist with contract prep and liaise with legal teams.

Skills

CRM optimization

Data management

Contract coordination

Stakeholder coordination

Tools

Salesforce

HubSpot

Job description

We are seeking a Business Admin Officer in Macquarie Park to manage the operational heartbeat of our property sales. This diverse role supports the Sales and Marketing Directors through end-to-end transaction processing, CRM optimization, and legal contract coordination to drive seamless customer experiences.

The Opportunity

Join a dynamic team where you will be the linchpin connecting sales, marketing, and legal stakeholders. We need a proactive, organized administrator to streamline processes and ensure flawless execution from the first inquiry to final property settlement.

Key Responsibilities

• Sales Operations: Provide end-to-end support throughout the sales lifecycle (pre-sale to settlement) and maintain real-time property inventory systems.
• CRM & Data Management: Oversee CRM systems (e.g., Salesforce/HubSpot) to ensure data integrity, generate performance dashboards, and drive automation.
• Marketing & Campaigns: Coordinate logistics for integrated campaigns (digital, print, events) and track post-campaign effectiveness.
• Customer Experience (CX): Act as the Head Office liaison, supporting customer communications and continuous CX improvements.
• Legal & Contract Coordination: Assist with contract preparation, liaise with external legal stakeholders, and ensure full compliance.

About You

• Strong working knowledge of property sales processes, contracts, and negotiations.
• Advanced proficiency in CRM systems with a focus on optimization and reporting.
• Exceptional ability to coordinate with both internal teams and external stakeholders.
• High attention to detail, particularly regarding legal documentation and data integrity.