Administration: BDM Support

Ray White; City of Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Mentorship & Career Progression

Dynamic, supportive work environment

Job summary

Ray White is seeking an Administrative Support/BDM Operations Coordinator in Melbourne. You will streamline onboarding for new clients, manage communications, and support listing campaigns while coordinating documents and property readiness.

The role offers growth in a fast-paced, best-in-class team environment where operational excellence drives client satisfaction. Ideal candidates have real estate experience, Victorian certification, and strong organization and communication skills.

Qualifications

• Must hold Victorian Agent's Representative Certificate or Real Estate License.
• Real Estate background in Property Management or Business Development desirable.
• Exceptional organizational skills with attention to detail.
• Strong written and verbal communication abilities.

Responsibilities

• Streamline BDM onboarding and client communications.
• Prepare documents and tenancy-related proposals.
• Coordinate listing campaigns and property photos for rental listings.
• Log CRM leads and guide clients through onboarding and paperwork.
• Coordinate key processes and liaise with trades and management.
• Maintain systems across PropertyMe, IRE and Google Workspace.

Skills

Administrative support

Operations coordination

Client communications

CRM management

Onboarding processes

Listing & marketing coordination

Team collaboration

Education

Victorian Agent's Representative Certificate

Real Estate License

Tools

PropertyMe

IRE

ActivePipe

Google Workspace

Job description

JOIN RAY WHITE'S #1 PROPERTY MANAGEMENT OFFICE!

Are you ready to elevate your real estate career by working alongside an elite, high-performing Business Development team?

At Ray White's #1 Property Management Office, we don't just set the benchmark—we surpass it. Bringing in over 700 new listings per year, our fast-paced, dynamic environment offers unrivaled industry exposure, exceptional support, and room to grow.

We are looking for a highly organized, proactive Administrative Support/ BDM Operations Coordinator to become the administrative backbone of our team. If you thrive in a busy office, excel at keeping operations seamless, and want to support the best in the business, this is the role for you!

JOIN RAY WHITE'S #1 PROPERTY MANAGEMENT OFFICE!

Are you ready to elevate your real estate career by working alongside an elite, high-performing Business Development team?

At Ray White's #1 Property Management Office, we don't just set the benchmark—we surpass it. Bringing in over 700 new listings per year, our fast-paced, dynamic environment offers unrivaled industry exposure, exceptional support, and room to grow.

We are looking for a highly organized, proactive Administrative Support/ BDM Operations Coordinator to become the administrative backbone of our team. If you thrive in a busy office, excel at keeping operations seamless, and want to support the best in the business, this is the role for you!

Why You'll Love Working Here

• Work with the Best: Join an industry-leading team bringing in 700+ new listings every year.
• High-Performing Culture: Collaborate with top-tier Business Development Managers, Leasing Consultants and Property Managers who drive success daily.
• Growth & Impact: Play a crucial role in operational excellence where your work directly drives department growth and client satisfaction.
• Dynamic Environment: Fast-paced, supportive, and structured - no two days are the same!
• Mentorship & Mentoring: Benefit from ongoing training, an office that encourages career progression, and everyday support from a specialized Department Manager dedicated solely to driving and supporting new business.

The Role

In this key operational role, you will streamline our business development and onboarding processes for new clients. You will keep our engine running smoothly by managing client communications, document preparation, and property readiness.

Your Key Responsibilities:

• Listing & Client Support: Triage team inboxes, respond to incoming landlord enquiries, log CRM leads, and guide clients through onboarding and final paperwork.
• Campaign & Marketing Coordination: Draft ad copy, schedule property photos, and launch properties for rent across listing platforms.
• Documentation & Contracts: Prepare Rental Proposals, Appraisals, and Management Authorities.
• Compliance & Onboarding: Coordinate key cutting and collections, Condition Reports, and Minimum Standards/ Compliance access and reporting.
• Maintenance & Trade Liaison: Oversee maintenance quotes, obtain owner approvals, and track completion of property works
• Systems Management: Work with platforms including IRE, PropertyMe, and Gmail Workspace to manage call lists and lead workflows.

Who We're Looking For

• Real Estate Background: Prior experience in Real Estate, specifically within Property Management or Business Development, is highly desirable.
• Qualifications: Must hold a current Victorian Agent's Representative Certificate or Real Estate License.
• Victorian Compliance Knowledge: Familiarity with Victorian renting guidelines, CAV Minimum Standards, RTBA processes, and Landlord Insurance.
• Tech-Savvy: Competency with tools like PropertyMe (PME), IRE, ActivePipe, and Google Workspace.
• Detail-Oriented & Proactive: Exceptional organizational skills with an eye for detail and the ability to manage competing priorities.
• Top Communicator: Clear, professional written and verbal communication skills to build strong relationships with clients, trades, and team members.