Assistant to Area Practice Manager

A Human Agency; Blacktown; On-site; AUD 51,000 - 73,000; Full time

Benefits offered by this job

Full-time on-site

Varied role

Close with management

Family-owned team

$45 per hour + superannuation

Job summary

A Human Agency in Blacktown is seeking a capable, hands-on professional to support the Area Practice Manager at Kildare Road Medical Centre. This full-time, on-site role involves operations, projects and accounts with a focus on keeping the busy practice running smoothly.

You’ll be the trusted contact for doctors, staff and suppliers, handling everyday operational matters, coordinating projects and helping improve how things work. Medical experience is welcome but not essential.

Qualifications

• Extensive experience in office administration, operations co-ordination or a similar hands-on support role.

Responsibilities

• Keep things running smoothly: day-to-day operational queries, solve problems and follow through to completion.
• Manage the practical details: co-ordinate suppliers, maintenance, equipment, office supplies and IT support.
• Co-ordinate projects and new services: organise contractors and keep actions moving.
• Capture our ways of working: document, standardise and improve processes and build a library.
• Support corporate invoicing and debt recovery: assist invoicing and follow up outstanding payments.

Skills

Office administration

Operations coordination

Stakeholder communication

Job description

• Be the go-to person keeping a busy medical practice running smoothly.
• Enjoy a varied role spanning operations, projects and accounts.
• $45 per hour, full-time, on-site position.

Are you the kind of person who spots what needs doing, sorts out problems and makes sure nothing falls through the cracks?

You know what it takes to keep a busy workplace running smoothly: staying organised, juggling priorities, supporting people and making sure things get done.

We're looking for a capable, hands-on professional to support the Area Practice Manager at Kildare Road Medical Centre, a large, busy, family-owned medical practice in Blacktown.

You'll be a trusted point of contact for our doctors, staff and suppliers, handling everyday operational matters, coordinating projects and helping improve how things work.

This is a varied role for someone who enjoys being relied upon, takes ownership of their work and gets satisfaction from making life easier for the people around them.

What you'll do

Working closely with our Area Practice Manager and Financial Controller, you’ll:

Keep things running smoothly: Be the go-to person for day-to-day operational queries, solving problems, co-ordinating activities and following through to completion.

Manage the practical details: Co-ordinate suppliers, maintenance, equipment, office supplies and IT support to keep the practice organised and operating efficiently.

Co-ordinate projects and new services: Co-ordinate new initiatives, organise contractors, track actions and keep projects moving.

Capture our ways of working: Help document, standardise and improve how things work, identify opportunities to streamline administration and build a process library.

Support corporate invoicing and debt recovery: Assist with corporate and WorkCover invoicing, follow up outstanding accounts and help improve billing processes.

What you'll bring

Extensive experience in office administration, operations co-ordination or a similar hands-on support role.

Strong organisational skills, attention to detail and the ability to manage competing priorities in a busy environment.

Confidence communicating with people at all levels, from doctors and staff to suppliers and management, and a willingness to pick up the phone to resolve issues rather than relying on emails.

Maturity and sound judgement, with the ability to stay calm under pressure, take initiative and know when to escalat[e].

Experience in accounts receivable, invoicing and following up outstanding payments.

Experience in healthcare would be welcome but isn't essential. We're more interested in your capability, approach and willingness to get things done.

What's on offer

• A full-time, on-site role at our Blacktown practice.
• A varied position with plenty of opportunity to use your skills and initiative.
• The chance to work closely with management and contribute to new projects and improvements.
• A family-owned business with an experienced, friendly and hard-working team.
• $45 per hour + superannuation

This is a fast-paced environment where no two days are quite the same. If you enjoy variety, responsibility and being the person who helps keep everything on track, we'd love to hear from you.