Medical Secretary

seek.com.au; Sydney; Hybrid; AUD 55,000 - 69,000; Part time

Job summary

seek.com.au is seeking an experienced medical administrator to support a principal surgeon in a small specialist surgical practice. The role combines medical administration, surgical coordination and executive-level support, with day-to-day ownership of operations to ensure a well-organised and professional patient experience.

The successful candidate will demonstrate initiative, manage priorities proactively and contribute to the smooth running of a busy specialist clinic in St Leonards,

Qualifications

• Demonstrated experience in specialist surgical administration.
• Excellent interpersonal and communication skills.
• Strong organisational and time-management abilities.

Responsibilities

• Overseeing patient enquiries, appointments and communication throughout the surgical journey.
• Coordinating surgical bookings and theatre lists, including liaison with hospitals and anaesthetists.
• Managing referrals, clinical documentation and correspondence with other healthcare professionals.
• Managing the surgeon's consulting diary, correspondence and administrative priorities.
• Preparing surgical quotations, billing and Medicare/private health insurance claims.
• Maintaining accurate patient records and ensuring timely follow-up of outstanding matters.
• Independently managing competing priorities and resolving day-to-day administrative issues.
• Identifying opportunities to streamline workflows, improve systems and enhance practice efficiency.
• Providing proactive administrative and executive support to the principal surgeon.

Skills

Specialist surgical administration

Excellent communication

Patient care focus

Organisational skills

Tools

Office software

Job description

Work arrangement: 24 hours on-site, 8 hours working from home

Location: St Leonards, (may be required to travel to other consulting locations in Sydney on occasion)

Role: Surgical coordination, practice administration and executive support

About the role

We are seeking an experienced, highly capable medical administrator to work closely with the principal surgeon in a small specialist surgical practice.

This is a varied and autonomous position combining specialist medical administration, surgical coordination and executive-level support. The successful applicant will take ownership of the day-to-day administrative operations of the practice, ensuring a well-organised, efficient and professional experience for both patients and the surgeon.

We are particularly interested in someone who enjoys responsibility, demonstrates initiative and can anticipate and manage the needs of a busy specialist practice with minimal supervision.

• Hours: 32 hours per week

• Pay: $40-50/hr negotiable

• Work arrangement: 24 hours on-site, 8 hours working from home

• Location: St Leonards, (may be required to travel to other consulting locations in Sydney on occasion)

• Experience: Previous specialist surgical administration essential

• Role: Surgical coordination, practice administration and executive support

About the role

We are seeking an experienced, highly capable medical administrator to work closely with the principal surgeon in a small specialist surgical practice.

This is a varied and autonomous position combining specialist medical administration, surgical coordination and executive-level support. The successful applicant will take ownership of the day-to-day administrative operations of the practice, ensuring a well-organised, efficient and professional experience for both patients and the surgeon.

We are particularly interested in someone who enjoys responsibility, demonstrates initiative and can anticipate and manage the needs of a busy specialist practice with minimal supervision.

Key responsibilities

• Overseeing patient enquiries, appointments and communication throughout the surgical journey

• Coordinating surgical bookings and theatre lists, including liaison with hospitals and anaesthetists

• Managing referrals, clinical documentation and correspondence with other healthcare professionals

• Managing the surgeon's consulting diary, correspondence and administrative priorities

• Preparing surgical quotations, billing and Medicare/private health insurance claims

• Maintaining accurate patient records and ensuring timely follow-up of outstanding matters

• Independently managing competing priorities and resolving day-to-day administrative issues

• Identifying opportunities to streamline workflows, improve systems and enhance practice efficiency

• Providing proactive administrative and executive support to the principal surgeon

About you

We are looking for an experienced medical administration professional who brings maturity, sound judgement and a strong sense of personal responsibility to their work. The right candidate takes genuine pride in their work, consistently goes the extra mile and approaches their responsibilities with initiative, commitment and care.

You will have:

• Demonstrated experience in specialist surgical administration

• A naturally warm, personable and engaging manner, with exceptional interpersonal and communication skills

• A genuine passion for delivering highly personalised, concierge-style patient care

• The ability to build rapport, establish trust and maintain positive relationships with patients and healthcare professionals

• A strong commitment to delivering an exceptional patient experience and upholding the reputation and professional standards of the practice

• Strong organisational and time-management skills, with the ability to independently manage competing priorities

• Excellent computer literacy and confidence working across multiple software platforms

• Exceptional written and verbal communication skills

• A high level of attention to detail, discretion and professionalism

• Initiative, resourcefulness and a proactive approach to problem-solving

• The ability to anticipate requirements, take ownership of responsibilities and follow tasks through to completion

• A genuine interest in establishing a long-term role within a small specialist practice

• Demonstrated knowledge of specialist surgical practice processes, including patient pathways, surgical bookings, theatre coordination and Medicare/private health insurance billing.

The Opportunity

This is an opportunity to become a trusted and integral part of a small, established specialist surgical practice.

Working directly with the principal surgeon, you will enjoy considerable autonomy, genuine responsibility and the opportunity to make a meaningful contribution to the running of the practice.

We offer a professional and supportive working environment, modern technology-based systems and the opportunity to contribute to improving processes and workflows.

For the right person, there is scope to develop the role further as the practice grows. We are looking for someone who values stability and is seeking a rewarding, long-term position.