Medical Practice Support Specialist - Permanent Full Time

Specialist Services; Geehi; On-site; AUD 60,000 - 80,000; Full time

Job summary

Specialist Services in Australia is seeking a Medical Practice Support Specialist on a permanent full-time basis. You will support busy specialists with admin tasks, report to the Practice Manager, and travel between sites to ensure smooth patient flow.

Key duties include clinic management, appointment bookings, records updating, billing and liaison with Medicare/Health Funds. The role requires strong multitasking, team collaboration, and a calm, high-energy approach.

Qualifications

• Over 5 years in Medical Reception or Practice Management, essential for this senior support role (specialist or GP setting).
• Must be willing to travel to multiple sites and have your own reliable transport.

Responsibilities

• Running busy clinics with high patient flow
• Booking appointments including diagnostic tests, consults and procedures
• Updating records, scanning and importing medical results
• Billing and debt chasing, liaising with Medicare and Health Funds
• Managing a high volume of phone calls and other administrative duties

Skills

Medical Reception

Practice Management

Job description

Medical Practice Support Specialist - Permanent Full Time

Your role will be to support very busy Specialists with second to none admin support. You will report to the Practice Manager.

Accepting full time applicants.

Duties & responsibilities:

• Running of busy clinics with high patient flow
• Booking a range of appointments including diagnostic tests, consults and procedures
• Updating records, scanning and importing medical results and documentation
• Billing, debt chasing (including liaising with Medicare and Health Funds)
• Manage a high volume of phone calls and other administrative duties

Skills & experience:

• Over 5 years Medical Reception or Practice Management experience is essential for this senior support role (in a specialist or GP environment)

You must work well in a high volume, fast paced environment

Need to prioritise competing demands and stay calm under pressure. You will have exceptional multitasking and delegation skills

Must be willing to travel to multiple sites (Westmead, Bella Vista, Castle Hill) and have your own reliable transport

High level of emotional intelligence, high energy and a pleasant disposition

Strong communication and organisational skills

You need to be able to work well within a team as well as independently

Show patience and empathy when dealing with patients, colleagues and doctors

Demonstrate ability to work effectively with a range of personality types

High attention to detail

Work in a supportive environment

Travel, parking and uniform allowances provided