AI Security Customer Success Engineer (ANZ)

Cyera; Sydney; In loco; AUD 120.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid holidays and sick time

Health, vision, and dental insurance

Life, short and long-term disability保险

Descrizione del lavoro

Cyera is hiring a Customer Success Engineer for ANZ in Sydney. You will be the technical lead, guiding customers on how to maximize Cyera’s platform. You’ll work with executives and practitioners, shaping success plans and ensuring value realization.

You will own onboarding, run workshops, and collaborate with product teams to influence roadmaps. Travel between 25–50% is expected to support customers globally.

Competenze

• Bachelor’s degree in CS or equivalent is preferred.
• 12+ years of project management experience with multi‑project delivery.
• Experience in startup, fast‑paced environments and driving revenue.
• Proficiency with SQL, scripting (Python or similar) and cloud environments.
• Hands‑on experience with data tech, cloud infra, IAM and APIs.

Mansioni

• Serve as the primary technical expert on the Cyera Platform.
• Establish trusted advisor relationships across practitioner to executive levels.
• Lead onboarding, training, and adoption to maximize ROI.
• Design customized use cases aligned to customer goals using a consultative approach.
• Conduct Quarterly Business Reviews and document best practices.

Conoscenze

SQL

Python

Cloud environments

Data technologies

APIs / web services

Formazione

Associate degree or equivalent

Bachelor’s degree in Computer Science or related field

Strumenti

APIs

SIEM

DSPM/CSPM

Descrizione del lavoro

Cyera is hiring a Customer Success Engineer for ANZ in Sydney. You will be the technical lead, guiding customers on how to maximize Cyera’s platform. You’ll work with executives and practitioners, shaping success plans and ensuring value realization.

You will own onboarding, run workshops, and collaborate with product teams to influence roadmaps. Travel between 25–50% is expected to support customers globally.