AI-Driven CRM Solutions Account Executive

ServiceNow; New South Wales; Hybrid; AUD 180,000 - 230,000; Full time

Job summary

ServiceNow seeks a CRM Account Executive to drive market success for CRM & Industry solutions built on the ServiceNow platform. You will own the territory, develop strategies, lead executive discussions, and close opportunities, while expanding key accounts and supporting partner channels.

You are a hunter who creates pipeline, uses AI-enabled tools, and builds a strong, data-driven forecast to meet quarterly quotas.

Qualifications

• 12+ years of sales experience, preferably enterprise-class.
• Experience selling to public sector customers.
• Advanced knowledge of CRM, ERP, or related business applications.
• Bachelor’s degree or equivalent experience in business/marketing.

Responsibilities

• Develop a sales strategy and territory plan with executive alignment.
• Lead executive discussions and demonstrations with Solution Consulting.
• Manage the full sales cycle from pipeline to opportunity close.
• Maintain and grow ongoing accounts, identifying additional revenue.
• Support partner channels and use CRM data for forecasting.
• Research prospects using CRM, social media, and AI tools.
• Occasional travel for training or meetings.

Skills

Enterprise sales

Public sector sales

AI in business

Strategic prospecting

Forecasting

Education

Bachelor's degree in business or related

Tools

CRM tools

Forecasting software

Job description

ServiceNow seeks a CRM Account Executive to drive market success for CRM & Industry solutions built on the ServiceNow platform. You will own the territory, develop strategies, lead executive discussions, and close opportunities, while expanding key accounts and supporting partner channels.

You are a hunter who creates pipeline, uses AI-enabled tools, and builds a strong, data-driven forecast to meet quarterly quotas.