AI-Driven Federal CRM Director

ServiceNow; Australian Capital Territory; Hybrid; AUD 180,000 - 320,000; Full time

Job summary

ServiceNow is seeking a CRM Senior Account Director to drive growth of CRM & Industry solutions, overseeing the market success in a territory. You will build executive-level relationships, collaborate with solution consulting, and manage end-to-end sales cycles across Federal Government accounts.

The role requires a strong background in enterprise sales, a bachelor's degree in business or related field, and a demonstrated ability to integrate AI into business processes while achieving quarterly

Qualifications

• Experience integrating AI into business processes or workflows.
• Proven success generating enterprise-class customer experience or business solutions.
• Experience selling to Federal Government customers.
• Understanding of sales processes and managing long, complex deals.

Responsibilities

• Build relationships with clients and achieve quarterly/annual quotas.
• Develop territory strategy and regional sales plan.
• Lead executive discussions and demos with Solution Consulting.
• Manage opportunities and forecast accurately; drive revenue and renewals.
• Support partner channels to enhance customer experience.

Skills

AI integration

Enterprise sales

Government sales

Sales cycle mastery

Education

Bachelor's degree in business/marketing or related field

Job description

ServiceNow is seeking a CRM Senior Account Director to drive growth of CRM & Industry solutions, overseeing the market success in a territory. You will build executive-level relationships, collaborate with solution consulting, and manage end-to-end sales cycles across Federal Government accounts.

The role requires a strong background in enterprise sales, a bachelor's degree in business or related field, and a demonstrated ability to integrate AI into business processes while achieving quarterly