Aged Care Admin & Scheduling Specialist

Villa del Sole; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Job summary

Comficare is seeking an Administration Officer to provide administrative and operational support to the Support at Home team, ensuring efficient coordination and delivery of services to older people in the community. You will work with management, care coordinators, support workers, clients and families to maintain records, coordinate services and support compliance with aged care requirements.

You will maintain client databases, assist with onboarding, scheduling and documentation while

Qualifications

• Certificate III or IV in Aged Care or equivalent.
• Experience in administration, preferably in aged care, community services or healthcare.
• Strong organisation and communication skills.

Responsibilities

• Provide day-to-day administrative support to the Support at Home team.
• Maintain accurate client records, service agreements and electronic files.
• Assist with client onboarding, referrals, assessments and service commencement processes.
• Support service scheduling and communicate with clients, families and support workers.
• Respond to telephone enquiries, emails and general correspondence professionally.
• Maintain client databases, registers, reporting systems and administrative documentation.
• Assist with timesheet processing, service delivery records and invoice verification.
• Follow up outstanding documentation and administrative tasks.
• Assist with compliance documentation, internal audits and quality improvement activities.
• Maintain confidentiality and ensure client information is handled appropriately.

Education

Certificate III/IV in Aged Care

Tools

Microsoft Office

Job description

Comficare is seeking an Administration Officer to provide administrative and operational support to the Support at Home team, ensuring efficient coordination and delivery of services to older people in the community. You will work with management, care coordinators, support workers, clients and families to maintain records, coordinate services and support compliance with aged care requirements.

You will maintain client databases, assist with onboarding, scheduling and documentation while