Care Administration Coordinator – Aged Care & Client Services

Dovida Australia; Port Macquarie; Presencial; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid birthday day off

Wellness leave

Volunteer leave

Novated leasing

Heart of Dovida Awards

Descripción de la vacante

Dovida Australia is seeking a Care Administration Officer to join our team in providing person-centred home care. You will act as the first point of contact, coordinate services, maintain client records, manage referrals, and provide essential administrative support that enables high-quality, relationship-centred care.

Join us to support Care Managers, respond to enquiries, and ensure service arrangements are accurately documented, with a focus on compassionate, reliable admin support for older

Formación

• Previous administration experience, ideally within aged care, community services or healthcare.
• Exceptional attention to detail and organisational skills.
• Strong communication and customer service abilities.
• Confidence using systems such as Microsoft Office and CRM platforms.

Responsabilidades

• Supporting Care Managers with the ongoing administration of existing clients.
• Coordinating client service changes, reviews and referrals.
• Managing client records and maintaining documentation across our systems.
• Responding to client, family and stakeholder enquiries via phone and email.
• Assisting with service coordination, purchase orders and provider communications.
• Supporting quality, compliance and client satisfaction activities.

Descripción del empleo

Dovida Australia is seeking a Care Administration Officer to join our team in providing person-centred home care. You will act as the first point of contact, coordinate services, maintain client records, manage referrals, and provide essential administrative support that enables high-quality, relationship-centred care.

Join us to support Care Managers, respond to enquiries, and ensure service arrangements are accurately documented, with a focus on compassionate, reliable admin support for older