Aged Care Admin & Rostering Lead

Estia Health; Moreton Bay; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Wellbeing App

Novated leasing for vehicles

Workplace banking support

ACN membership discounts for nurses

Discounted health insurance

Discounted JB HiFi

Job summary

Estia Health is seeking a dedicated administrator to support our aged care homes across Australia. You will work closely with the Residential Aged Care Manager and staff to ensure rosters, recruitment, onboarding and smooth daily operations.

A strong focus on quality customer service and accurate records is essential. You’ll handle enquiries, billing support, and general administration, contributing to high-quality, person-centred care across our facilities.

Qualifications

• Experience in administration and support roles.
• Ability to manage rosters and scheduling.
• Strong computer and data skills.

Responsibilities

• Maintain accurate rosters in close collaboration with the Residential Aged Care Manager and home staff.
• Assist with staff recruitment and onboarding.
• Provide prompt, friendly customer service to internal and external customers.
• Proactively manage enquiries to convert to sales.
• Assist with billing, payroll and stocktake as needed.
• Support the residential aged care manager in daily tasks.
• Maintain all record management systems.

Skills

Customer service

Data skills

Roster management

Problem solving

Education

Business Administration or similar qualification

Tools

Billing software

HRIS/HR software

Job description

Estia Health is seeking a dedicated administrator to support our aged care homes across Australia. You will work closely with the Residential Aged Care Manager and staff to ensure rosters, recruitment, onboarding and smooth daily operations.

A strong focus on quality customer service and accurate records is essential. You’ll handle enquiries, billing support, and general administration, contributing to high-quality, person-centred care across our facilities.